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Please email us at support@pineapplesms.com to engage a support representative regarding your existing account. You can also open, review or update tickets in our support portal.
See all your tickets in one place. Emails are also sent every time a ticket is updated.
Customize access for employees. Allow employees to view just their tickets or all tickets the organization has created.
Access the support portal and create a login by going here: https://pineapplesms.zendesk.com/
You must be a customer and have your email in the system already to login and create a password.
Access tickets through the portal and update them with new information or add recipients.